Skip to main content
Scoutek LLC Help Center home page Scoutek LLC
  • Submit a request
  • Sign in
  • Sign in
  • Submit a request
  1. Scoutek LLC
  2. Account Management

Account Management

Data Plan

  • Which data plan should I choose?
  • Do I need to purchase more than one data plan if I have more than one camera?
  • Will my camera(s) continue to work if I go over my data plan?
  • I've increased my data plan, but my camera is still not transmitting / receiving photos or videos.
  • Can I increase / decrease my data plan before the end of my billing cycle?
  • I received an email stating my camera has been suspended.
See all 7 articles

Other

  • There was a sudden increase in my data usage overnight, but very few, if any, photo/video uploads.
  • How do I deactivate a camera?
  • How do I activate a camera?
  • I'm selling, returning, or exchanging a camera. How do I remove it from my Scoutek account?
  • How do I add a friend and share my camera with them?
  • If I share my camera with another user in Scoutek, does that mean my camera will use more data?
Scoutek LLC